Willa Right Hand Chaise

If you damage your sofa then:

• We’ll clean, repair or replace it
• 96% of claims approved.
• Zero excess charges.
• Unlimited call outs.
• Simply Care Kit included.

Accidental Damage cover from day 1 for 5 years

• Rips, tears, scuffs, punctures & burns
• Cuts, rips & tears
• Scuffs & scratches to leather or faux leather
• Snags and thread pulls in fabric Burns, for example cigarettes or iron
• All pet damage – such as cat scratches, biting & chewing – limited to 3 incidents.

Stains, from red wine to nail polish.

• Anything you, family, friends or your pets can eat drink or pass .
• Any products related to cooking, cleaning or cosmetics.
• Paints, ink and glue (inc. superglue)
• All drinks such as red wine & coffee
• All foods such as curry & pizza
• All human and animal bodily fluids, such as blood & vomit
• All inks such as biro, felt tip & permanent marker
• All paints such as oil & gloss
• All make ups such as nail polish & lipstick
• Any dye transfer as a result of clothing or newspaper print (not as a result of build up)
• All oil based stains such as grease & tar
• All Adhesives such as glue & superglue
• All bleaches and other household cleaning products
• Any dyes, acidic liquids such bleaches, caustic and corrosive substances such as vinegar & lemon juice

• Furniture used in commercial premises
• Deliberate damage
• Abuse or neglect
• Removal of odours
• Unidentified stains or damage
• Fading
• Gradual build up of stains
• Wear and tear
• Build up of bodily fluid stains (such as bodily oils/hair gels etc)

1. Shortly after your delivery is completed you will receive a welcome pack from Emmiera Group Ltd Warranties (normally 24 hours but within 14 days)
2. This pack give you all the information that you require for your 5-year peace of mind.
3. If you have accidental damage, then contact Emmiera Group Ltd Warranties who will process the claim and instruct you further.